1. Company information

These terms and conditions of sale are issued by RGLS-FZCO, license number 29812, registered with the Dubai integrated economic zone authority, operating under the brand get fully.

Registered address:
DSO-IFZA, IFZA properties, Dubai Silicon Oasis, Dubai, United Arab Emirates

Contact:
Email: [email protected]
Phone: +971 58 531 9820

2. Scope of application

These terms apply to all orders placed with get fully, the turnkey furnishing service, whether via WhatsApp or through our website.

3. Orders and confirmation

Orders are submitted through WhatsApp or via the online form on the get fully website, after selecting a furnishing package and any additional options. Once availability is confirmed and payment is received, a confirmation message is sent to validate the order and begin processing.

4. Prices and payment

All prices include delivery and installation unless otherwise specified. Payment is required in advance by bank transfer or another agreed method. Prices are listed in AED unless otherwise indicated.

5. Delivery and installation

  • Delivery and installation are arranged after payment and property access have been confirmed.
  • The timeline may vary depending on the selected package.
  • The client does not need to be present, but property access is required. In Dubai, a Move-In or Work Permit is often required by building management or security and must be arranged by the property owner.
  • If access is denied on the scheduled day of delivery due to missing authorization, a penalty of AED 700 will be charged.

6. Changes and cancellations

Any changes or cancellations must be communicated within 24 hours after order confirmation. After this period, the order is considered final.

7. Product variations

  • Due to lighting and screen settings, slight differences may occur between the 3D visuals and the actual products.
  • get fully reserves the right to substitute items with similar alternatives in case of stock shortages, while maintaining the overall style and quality.

8. Responsibility

get fully is responsible for the full installation of the furniture. We are not liable for any damages that occurred before or after our installation, unless directly caused by our team during the setup process.

9. Returns and refunds

Due to the custom nature of our furnishing packages, all sales are final once payment is confirmed. No returns, exchanges, or refunds will be accepted, except in the case of:

  • Items delivered in damaged condition
  • Items not matching the confirmed order (e.g., wrong product)

In such cases, the client must notify get fully in writing within 48 hours of delivery, with supporting photo evidence. Any approved replacement or refund remains at the sole discretion of get fully.

In the event of a stock shortage, get fully reserves the right to replace an item with a similar product of equivalent style and quality. This does not constitute grounds for complaint or refund.

10. Legal jurisdiction

These terms are governed by the laws of the United Arab Emirates. Any disputes shall be handled by the competent courts of Dubai.

Last updated: 04/05/2025